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Retail Giant Introduces Pet Telehealth as New Member Benefit

Walmart has recently unveiled an innovative service that promises to make pet care easier and more accessible for its Walmart+ members. In collaboration with Pawp, a leading virtual veterinary healthcare platform, Walmart is rolling out a pet telehealth service that offers round-the-clock access to veterinary experts.

This new feature, which was initially introduced as a limited-time pilot earlier in 2023, is set to become a permanent part of the Walmart+ membership later this year. The initiative underscores Walmart’s commitment to enhancing the value of its membership program by integrating services that meet the evolving needs of its customers.

Venessa Yates, Senior Vice President and General Manager of Walmart+, expressed enthusiasm about the expansion, stating, “Our goal with Walmart+ has always been to prioritize our members and continuously adapt our offerings to serve them better. The positive response we received during the pilot phase with Pawp confirmed that this service is a significant addition to our program.”

The pet telehealth service is designed to deliver substantial savings and convenience to pet owners. As a part of the Walmart+ benefits package, members will save $99, the cost of an annual standalone Pawp membership. This integration allows pet owners to consult with veterinary professionals, including veterinarians and veterinary technicians, through virtual visits that can be conducted via text or video chat at any time.

This 24/7 service ensures that Walmart+ members have immediate access to expert advice and support, making it easier to manage pet health emergencies or routine inquiries without the need to visit a clinic in person.

For more details on this service and other Walmart+ benefits, interested individuals can visit the Walmart corporate website. This new offering not only enhances the Walmart+ membership but also reflects Walmart’s ongoing efforts to provide practical, cost-effective solutions tailored to the diverse needs of its customers.

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